Shipping policy
Shipping Policy
At NINJA CLUB, we strive to deliver your products as quickly as possible and in the best condition.
Shipping Areas:
We ship within the Arab Republic of Egypt and to select countries worldwide.
Delivery Time:
Cairo and Giza: 2-3 business days
Other governorates: 3-7 business days
International Shipping: 7-14 business days
Shipping Costs:
Shipping costs are calculated based on weight and location at checkout.
We may offer free shipping on orders exceeding a certain value (which will be announced).
Shipment Tracking:
The shipment tracking number will be sent to you via email or SMS after your order has shipped.
Delivery Delays:
In rare cases, delays may occur due to circumstances beyond our control (holidays, weather conditions, etc.).
We will do our best to inform you of any delays.
Damaged or Lost Orders:
If your shipment arrives damaged, please contact us immediately with photos of the product.
In the event of a lost shipment, we will investigate with the shipping company and take the necessary action. For inquiries: nnjclb@gmail.com
Or via WhatsApp at 01130303931